Frequently Asked Questions
Following are the answers to frequently asked questions about The Soul Cruise.
Q. Who is the organizer of The Soul Cruise?
A. Capital Jazz Productions (CJP) is the producer of The Soul Cruise. For the past 24 years, CJP has produced the annual Capital Jazz Fest, one of the world's premier music festivals, held each June in suburban Washington, D.C. since 1993. CJP also produces The SuperCruise, an annual black music and entertainment cruise, held each year since 2007. CJP is 100% African-American owned.
Q. Is The Soul Cruise a full-ship charter cruise?
A. Yes. CJP has chartered the Fathom Adonia ship for the inaugural sailing of The Soul Cruise. CJP also programs the entertainment and activities on the ship during the cruise. When inquiring about a theme cruise, always ask if it is a full-ship charter. Be wary of partial-ship charter cruises that falsely claim to be full-ship charters. You can always verify this by calling the cruise line directly.
Q. From where does The Soul Cruise embark?
A. The 2017 Soul Cruise embarks from the Port of Miami in Miami, Florida.
Q. Is Fathom a new cruise line?
A. Yes. Fathom is a new brand of Carnival Corporation that was launched in 2015.
Q. Isn't it illegal for American citizens to travel to Cuba?
A. The January 16, 2015 amendment to the Cuban Assets Control Regulations makes it possible for U.S. citizens to travel to Cuba with authorized carriers offering people-to-people programming that facilitates educational, cultural, humanitarian, religious and artistic exchanges between U.S. and Cuban persons. Carnival Corporation & plc received its license in 2015 and began offering Fathom cultural exchange voyages to Cuba in 2016. For our Soul Cruise sailing, we are taking reservations from U.S. and non-US citizens who are legally eligible to travel within the U.S. and depart from Miami. All passengers who join Fathom cultural exchange voyages to Cuba will be required to comply with U.S. authorized OFAC regulations.
Q. How is The Soul Cruise different from The SuperCruise?
A. The Soul Cruise is a much smaller and more exclusive cruise than the larger SuperCruise. With a capacity of only 700, the crowds on the ship will be much smaller. Patrons will enjoy the live entertainment and activities in a more intimate setting. The atmosphere will be more relaxed and less busy, without the jam-packed activity schedule that is typical on the SuperCruise. The entertainment will be focused on soul music from the 90s and 00s. There will be no jazz programming on The Soul Cruise.
Q. Why is The Soul Cruise more costly than The SuperCruise?
A. Legal travel to Cuba from the U.S. is expensive and is highly regulated by the U.S. government. Unlike the SuperCruise sailings on the larger cruise lines, Fathom cruises to Cuba include numerous land-based programs, activities, tours, and meals while in Cuba, which are included in the cost of the cruise. Also, being on a much smaller ship, with far fewer passengers, increases the cost per person. The upside is that it makes for a much more exclusive cruise.
Q. What is the deposit amount required to reserve a cabin for The Soul Cruise?
A. A deposit of $600 per person (or $1,200 per person for suites) is required to reserve a cabin on The Soul Cruise. If you will be booking a double-occupancy cabin, your reservation will not be confirmed until deposits have been received for both roommates. If only one party will be occupying a double-occupancy cabin, a $1,200 deposit will be required (or $2,400 for suites). Initial deposits must be made by credit or debit card only. Checks are not accepted for deposits.
Q. What is the refund policy for The Soul Cruise?
Q. Is a passport required?
A. Yes. All passengers on The Soul Cruise are required to have a valid passport. Passengers denied boarding due to lack of a valid passport will not receive a refund.
Q. Is a Cuban Visa required?
A. Yes. All travelers to Cuba must have a Cuban Visa. A $75 per person fee for this visa will automatically be added to your reservation. Fathom Cruise Lines will process the paperwork for the visa.
Q. Will I be permitted to smoke during the cruise?
A. The Soul Cruise is a non-smoking cruise. No smoking is permitted in cabins, balconies, or any public areas (neither indoor nor outdoor).
Q. Are children permitted on The Soul Cruise?
A. Children must be at least 8 years-old to be eligible to travel on the Fathom Adonia cruise ship. Please note that there are no onboard activities for children during The Soul Cruise and all children's venues on the ship will be closed. Pricing for adults and children is the same, regardless of age. Note: Any guests under the age of 18 must be accompanied by a parent, grandparent, or guardian 18 years or older staying in the same cabin.
Q. Are there discounts for groups?
A. No. There is no group discount program for The Soul Cruise.
Q. I am a travel agent. Am I able to earn commissions from Capital Jazz if I book customers on this cruise?
A. Unfortunately, no. There is no travel agent program for this sailing.
Q. I cannot make the entire cruise. Am I able to start or end my cruise at a port other than Miami?
A. All guests on The Soul Cruise must embark and disembark in Miami. Disembarking the cruise in Cuba is not permitted and may result in fines or detainment by authorities.
Q. Are cabins available for solo travelers?
A. All cabins on the Fathom Adonia are minimum double-occupancy. If you will be traveling solo, you must still pay for two persons, plus a $150 single supplement fee.
Q. What is the cost for having more than two persons sharing a cabin?
A. There are a limited number of triple and quad cabins on the ship. For these cabins, the first two guests are each charged the full double-occupancy price. Additional guests in the same cabin are each charged half of the double-occupancy price.
Q. Is airfare included in the price of The Soul Cruise?
A. No, all patrons are responsible for their own air travel to Miami.
Q. Will there be a host hotel for guests arriving prior to the day of sailing?
A. Yes. Please check back to this web site in July 2016 for hotel details.
Q. When is the cutoff date for reserving a cabin?
A. Reservations will end when the ship is sold out or one week prior to sailing, whichever occurs first. Please check our PRICING page for updated cabin availability.
Q. Is there a shuttle from the airport to the ship?
A. Yes. All guests on The Soul Cruise will receive complimentary shuttle service between the airport and ship on the days of embarkation and disembarkation. For the 2017 cruise, the service will be available to and from Miami (MIA) and Fort Lauderdale (FLL) airports.
Q. Are tickets required for admission to the nightly concerts and other shows?
A. No. All entertainment during the cruise is included in the price of the cruise.
Q. What happens in the event of a hurricane?
A. It is rare for a cruise cancellation to occur due to an impending hurricane. Typically, an itinerary deviation is implemented to avoid a storm.
Q. Will I experience motion sickness?
A. Most passengers do not experience motion sickness while sailing on large cruise ships. Over-the-counter motion sickness medication will be available on the ship if needed. If you are concerned about motion sickness, please consult your doctor prior to the cruise for prescription motion sickness patches or wristbands, as the ship does not carry these items.
Q. Can I travel on The Soul Cruise if I am pregnant?
A. Pregnant women are permitted to sail if pregnant for less than 23 weeks at time of cruise disembarkation. All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel, and the pregnancy is not high-risk. The letter must also include the estimated date of delivery (EDD).
Q. Can I wash clothes while on board?
A. Yes. A laundry service is available for a fee.
Q. Where can I interact with other Soul Cruise patrons prior to sailing?
A. We have over 100,000 followers on our Capital Jazz Facebook page. The page is updated regularly and users are encouraged to post comments and interact with one another. CLICK HERE to visit our Facebook page.
If you have questions that are not answered above, please refer to the Fathom web site: